Guest Services Cashier (AAOA)
Completes cashier sales of all Audubon general admission tickets, processing of group reservations, ticket taking (host) and provides facility information to guests.
- Maintain a clean and safe working area
- Maintain information booth; making changes to activity board, keeping brochures stocked, contacting other departments for information when necessary, and giving correct information with a smile
- Occasionally monitors facility for crowd control
- Maintain a friendly, neat, and professional appearance in accordance with Audubon service standards
- Utilize proper short-wave radio usage
- Abide by all department and Audubon Nature Institute policy as outlined in the company and guest services handbook
- Maintain a professional relationship with fellow employees of Audubon Nature Institute and vendors
- Assist guests with lockers and strollers or wheelchairs entering the facility
- Set up the stanchions and signage inside and outside the facility
- Answer questions and up-selling tickets in the line, breaks the line whenever necessary (this is departmentally known as “working the line”)
- Sell tickets and up-selling combination tickets in every transaction
- Maintain an accurate cash drawer
- Completes various daily financial reports and performs light clerical duties as assigned
