Guest Services Cashier (Butterfly Garden and Insectarium)

Job Type
Part-Time
Job Location

Completes cashier sales of all Audubon general admission tickets, processing of group reservations, ticket taking (host) and provides facility information to guests. 

  • Maintain a clean and safe working area
  • Maintain information booth; making changes to activity board, keeping brochures stocked, contacting other departments for information when necessary, and giving correct information with a smile
  • Occasionally monitors facility for crowd control
  • Maintain a friendly, neat, and professional appearance in accordance with Audubon service standards
  • Utilize proper short-wave radio usage
  • Abide by all department and Audubon Nature Institute policy as outlined in the company and guest services handbook
  • Maintain a professional relationship with fellow employees of Audubon Nature Institute and vendors
  • Assist guests with lockers and strollers or wheelchairs entering the facility
  • Set up the stanchions and signage inside and outside the facility
  • Answer questions and up-selling tickets in the line, breaks the line whenever necessary (this is departmentally known as “working the line”)
  • Sell tickets and up-selling combination tickets in every transaction
  • Maintain an accurate cash drawer
  •  Completes various daily financial reports and performs light clerical duties as assigned 
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