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Guest Services Cashier (Butterfly Garden and Insectarium)

Job Type
Job Location

Completes cashier sales of all Audubon general admission tickets, processing of group reservations, ticket taking (host) and provides facility information to guests. 

  • Maintain a clean and safe working area
  • Maintain information booth; making changes to activity board, keeping brochures stocked, contacting other departments for information when necessary, and giving correct information with a smile
  • Occasionally monitors facility for crowd control
  • Maintain a friendly, neat, and professional appearance in accordance with Audubon service standards
  • Utilize proper short-wave radio usage
  • Abide by all department and Audubon Nature Institute policy as outlined in the company and guest services handbook
  • Maintain a professional relationship with fellow employees of Audubon Nature Institute and vendors
  • Assist guests with lockers and strollers or wheelchairs entering the facility
  • Set up the stanchions and signage inside and outside the facility
  • Answer questions and up-selling tickets in the line, breaks the line whenever necessary (this is departmentally known as “working the line”)
  • Sell tickets and up-selling combination tickets in every transaction
  • Maintain an accurate cash drawer
  •  Completes various daily financial reports and performs light clerical duties as assigned 
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Mailing address: Audubon Nature Institute 6500 Magazine St. New Orleans, LA 70118
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