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Welcome to Audubon Marketplace!

Shop Audubon Help & Info

Have questions or need additional information?

Audubon Marketplace
Contact the Marketplace Gift Shop at 877-628-4917.

Membership or Gift Membership
Contact the Member Services Department at (504)861-5105 or aimembership@auduboninstitute.org.

Adopt an Animal, Feed the Animals or Donations
Contact the Development Department at (504)861-5107 or give@auduboninstitute.org.

Golf Pass
Contact the Audubon Golf Course Pro Shop at (504)212-5290.

Member Discount

Enjoy 10% off your Audubon Marketplace and Golf Pass purchases by entering your online discount code.
No code? Contact the Member Services Department at (504)861-5105 or aimembership@auduboninstitute.org.

Sales Tax

Audubon Nature Institute is required to charge sales tax on orders shipped to Louisiana addresses. No sales tax will be collected for merchandise shipped outside of the state of Louisiana. The following tax rates apply:

  • For shipments to Orleans Parish the applicable local tax is 9%
  • For shipments in all other Louisiana Parishes the applicable sales tax is 4%
  • For shipments outside of Louisiana the applicable sales tax is 0%

Shipping

Shipping is applied to Audubon Marketplace and Golf Pass purchases only.

Shipping rates are calculated per order total at check out. The following rates apply:

Purchase PriceShipping Rate
$29.99 and below$8.95
$30.00 - $60.00$12.95
$60.01 - $100.00$16.95
$100.01 and above$18.95

 

You can expect to receive your order within 7 – 10 business days on all in stock items.

Returns

If for any reason you are not satisfied with your purchase, we will gladly offer you a refund or exchange within 30 days.

Online orders can be returned via mail or in the store. Please return the product in original condition with the original receipt. A full refund will be issued to your credit card within 10 days. We cannot refund shipping costs unless the return is the result of our error. In store returns are accepted with the original receipt at any of our gift shop locations.

Security

The security of your information is very important to us. Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:

  • The "http" in the web address will be replaced by "https"
  • Depending on the browser, you will see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section of the browser window.

Payment Methods

We accept Visa, MasterCard, Discover and American Express.

Mailing address: 6500 Magazine St. New Orleans, LA 70118
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